Sr. Systems Engineer

Company: Systems Management Consulting, LLC
Company Location: Connecticut, USA
Job Location: Remote
Duration: Feb 2018 to Mar 2019

Systems Management Consulting, LLC is a US-based consulting company headquartered in Connecticut. As a Senior Systems Engineer, I specialized in deploying Symantec security solutions for enterprise environments. I provided end-to-end project support, from pre-sales consulting to solution deployment and post-implementation troubleshooting.

Key Responsibilities:

  • Customer Requirements Gathering:
    • Collaborated with clients to understand business objectives and security challenges.
    • Documented requirements and proposed tailored Symantec security architectures.
  • Designed & Deployed Symantec Security Solutions:
    • Configured and implemented Symantec Endpoint Protection (SEP) and Data Loss Prevention (DLP) in customer environments.
    • Customized security policies based on organizational needs and risk factors.
  • Developed Project Plans & POCs:
    • Created detailed implementation plans to guide step-by-step deployment.
    • Delivered Proof of Concepts (POCs) to validate Symantec solutions within client infrastructure.
  • Conducted Knowledge Transfer & Training:
    • Delivered user and administrator-level training sessions.
    • Ensured smooth operational handover and long-term system maintainability.
  • Troubleshot Post-Deployment Issues:
    • Provided Level 3 technical support for deployed solutions.
    • Liaised with Symantec support teams for resolving escalated issues.

Impact & Achievements:

  • Delivered secure and scalable Symantec deployments tailored to financial, healthcare, and service sectors.
  • Strengthened endpoint security posture across multiple enterprise clients.
  • Reduced incident response times through customized DLP rules and policies.

This role advanced my expertise in endpoint protection and data loss prevention and strengthened my ability to lead technical projects across complex enterprise environments.

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